Return and Refund Policy

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Terms of Return: You have 30 days from the date of purchase to return any item for a full refund, credit, or exchange.

State of Return: The item must be in its original condition, unworn, and with all tags attached.

Reason for Return: We accept returns for any reason, including if you receive a damaged or wrong product.

Process for Return: To initiate a return, please contact our customer service team at sensory@ecocomfortsac.com They will provide you with a return authorization number and instructions on how to return the item.

Process of Refund: Once we receive the returned item, we will process your refund within 7 business days. Refunds will be issued in the original form of payment.

Contact Details: If you have any questions or concerns about our return policy, please contact our customer service team at sensory@ecocomfortsac.com.

Restocking Fee: all returns are subject to a non-refundable restocking fee of $100